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In order to operate within our guidelines, we require specific documentation for each type of Qualifying Event. Depending on your ask, you will then be prompted to upload your supporting documents.

Upon clicking the 'Apply' button, you will be guided through a series of questions asking you to describe the circumstances surrounding your qualifying event and the type of assistance you are requesting. There are no exceptions to this requirement. Your Qualifying Event must have happened after your 91st day of employment. In order to be eligible, you must be in good standing with your restaurant and have been with Red Robin for 90 days. If you have reached this site, you are either a current Team Member of Red Robin who has recently gone through an emergent or catastrophic event that has caused you a fin ancial hardship or are applying on behalf of one.

We are going to be able to do things that we didn’t even think was possible, and that’s really exciting to me.PLEASE READ BEFORE SUBMITTING YOUR APPLICATION

It’s just constantly evolving and it’s constantly surprising me about what abilities it has. So we have really sped up that process, and we are getting them information a lot faster so that they can make really good business decisions and kind of adapt, in a very volatile industry, kind of adapt to changing trends. We are sending out restaurant scorecards, the operational scorecards, and our profit and loss statements (P&Ls) to the restaurants so that they can understand on a weekly basis what their performance is. If that four-to-six hours could be used to spend with the guests and with our other team members, I think that would be a success for the whole organization. We want the restaurant managers to be out in the restaurants with guests, with team members, and developing them and making the guest experience better, not back in the back office calculating what their profit was for the prior week. We can get them their P&L data weekly.” So that was not even the initial scope of this project, but it grew into that because we saw the possibilities. So we were trying to find a product that could replace that, and I think once we started seeing what Anaplan could do, we realized all the opportunities and we said, “We can not only use this for budgets, but we can go beyond that, and we can use this to report the operational scorecards.

We initially looked at it just for budgeting because budgeting is a really important part of tracking and setting those financial goals. Then, finally, two weeks after the month closes, we close the books-that’s when we send out a Microsoft Excel spreadsheet where we have ranked all the restaurants in this operations scorecard, and that’s the first time that they have seen their final results. My team puts together 10 to 15 different resources that we have to go out, get data from, bring back in, and consolidate into Microsoft Excel. We want to make sure that we can help them to set and track financial goals so that we maintain the health of the organization. My role as the manager of FP&A is really a liaison with the restaurants. I am the Finance Manager of Financial Planning and Analysis at Red Robin Gourmet Burgers and Brews.

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